General
The acceptable payment options are following: Setting up an account helps you track the order and saves time while placing future orders at Saieco Perfume. You can call the customer care phone number to get information on when an item will be restocked. You can stay up to date by signing up for our newsletter. Yes, we have the Mozoon card which will enable you to enjoy a rewarding shopping experience. You can find more information here . Yes, you can do so by calling and informing the customer care team at +974 44775869. A customer can cancel an order if they wish, however, the cancellation request should be made before dispatching the order from our warehouse. If any payment was made, it will be refunded through the same payment method through which the order was placed. All of Saieco Perfume products are not accessible online. As a result, we made an effort to compile the best selection we could within the constraints of our resources. If you’re seeking for a product that isn’t offered online, Saieco Perfume store might have it. If you are having issues with our website, please call our customer care phone number at +97444775869 and they can provide immediate assistance. Saieco Perfumes offers products from 500+ top brands. You can find a complete list of brands here. Yes, all item displayed on the website are available in-store.Q: Can I place an order without making an account?
Q: What are the acceptable payment options?
Q: What are the advantages of setting up an account on the Blue Salon website?
Q: I wanted an item but it is out of stock, when will it be restocked?
Q: How can I stay up to date with the latest offers and sales?
Q:Is there a membership program I can join?
Q: Can I purchase an item online and collect it in-store?
Q: Can I cancel my order?
Q: I was looking for a specific product which I saw in-store but cannot find online, why?
Q: Who do I contact if I am having trouble loading or navigating the website?
Q: What brands are available at Blue Salon?
Q: Are all items on website, physically available at the Blue Salon store?
Delivery
The delivery process usually takes within 24 hours. There is no minimum required amount. However, on orders below 499 QAR, there will be a 20 QAR delivery charge. Yes, you can track your order by entering your details here. Yes, you can arrange for specific date and times by calling are customer care phone number at +97444775869 or just add a note when placing an order Currently, we deliver to all parts of Qatar. International deliveries can be processed but you will have to pay any external fees involved. Please call our customer care number at +97444775869 to arrange an international delivery. Yes, you can do so by calling our customer care phone number at +97444775869.Q: What are the delivery charges?
Q: How long does the delivery process takes?
Q: Is there a minimum required amount for a product to be delivered?
Q: Can I track my order?
Q: Can I schedule delivery for specific date and times?
Q: Do you deliver worldwide?
Q: Can I change my delivery address after placing the order?
Returns
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If you would like to return an item that has been delivered to you, you must physically return in to Saieco Perfumes showroom located on C-ring Road, Doha, Qatar. Please follow the instructions outlined below: Once we have received and processed your return, we will refund you via the original payment method. Refunds can take up to seven days to reach your account after your return has been processed. We understand that your money matters, and that’s why we promise to keep you updated at every step, so you will know when the refund is on its way. You can also check your parcel’s delivery status with our carrier. To do so, use the tracking number on your returns label. For a swift refund, please ensure that all items meet the conditions of our Return Policy. Exchange is accepted. However, it needs to be done within the 30-day period of purchase. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), lingerie, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.Q: What do I do if my product is damaged or faulty?
Q: How do I return an Item?
Q: How long does it takes for the refunds to be processed?
Q: Is there an exchange policy?
Q: Can all types of products be returned?