Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

If you would like to return an item that has been delivered to you, you must physically return in to Saieco Perfumes showroom located on C-ring Road, Doha, Qatar. Please follow the instructions outlined below:

• Pack the product(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be unused.
• Enclose the invoice / receipt
• Present the package to the appropriate section in Blue Salon.
• Keep the Order Number for your return in order to monitor return status.

Once we have received and processed your return, we will refund you via the original payment method. Refunds can take up to seven days to reach your account after your return has been processed. We understand that your money matters, and that’s why we promise to keep you updated at every step, so you will know when the refund is on its way.

You can also check your parcel’s delivery status with our carrier. To do so, use the tracking number on your returns label. For a swift refund, please ensure that all items meet the conditions of our Return Policy.

Exchange is accepted. However, it needs to be done within the 30-day period of purchase.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), lingerie, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.